20 February 2018

LMA Launches Claims Development Pathway

The Lloyd’s Market Association (LMA) today launches the Claims Development Pathway, a new interactive training and development tool that will provide support to claims professionals in the Lloyd’s market, at every stage of their careers. 

Modernising claims at Lloyd’s is a high priority for the LMA in 2018 and the continuing development of talent and expertise within the claims community, at all levels, is vital to that. The claims development pathway provides a central resource that offers technical, operational, commercial, behavioural and strategic training accessible to all LMA members. The tool further provides access to LMA claims programmes, industry learning and development programmes and professional qualifications. 

The delivery of the pathway meets key LMA objectives, which include promoting claims as a profession,  supporting the claims leaders of tomorrow by creating a pathway for claims leadership and providing oversight of current training and educational programmes.

Lee Elliston, Claims Director at the LMA said: “The vital role of Lloyd’s claims professionals was clearly demonstrated by their outstanding response to the string of catastrophes that struck in 2017. Maintaining that track record depends on the claims community continuing to attract talent and expertise. The Claims Development Pathway is designed to make available market wide expert resources that will complement existing individual managing agency development frameworks.”

Charlotte Myers, LMA Academy & Market Talent Development Director added: “Structured learning is a primary driver in building the competencies for a successful career in claims management. The claims development pathway is tailored to suit professionals at all stages of their careers and provides a wealth of information on technical and soft skills training, practical experience and self-development.”

The Claims Development Pathway is available to access via the LMA website:

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Notes to Editors

For further information please contact:
James Milne, Head of Communications
Lloyd’s Market Association
T 0207 327 8405

About the Lloyd’s Market Association (LMA)

Formed in 2001 and located in the heart of the Lloyd’s Building in the City of London, the Lloyd's Market Association represents the interests of the Lloyd’s underwriting community. All underwriting businesses at Lloyd’s are members, together managing gross premium income of around £32billion per annum. 

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