Claims online Bitesize sessions 

The LMA Claims and Delegated Authority (DA)Team are pleased to announce a series of informal and engaging online bitesize presentations designed to keep you informed of key claims & DA developments and market initiatives. 

Part VII: A Q&A With Lloyd's

A presentation by members of Lloyd's on how Part VII will impact the DA world, hosted by Clare Knight of the LMA.
Materials: Download Lloyd's slides - DA Community Part VII


BITESIZE 1: Delegated Authority Claims Update

22 May 2020

An update on initiatives positively impacting the Delegated Authority Claims community, covering Delegated Claims Standards (DCS), Co-Lead Claims Agreement (CLCA) and the recently produced Delegated Claims Authority Agreement (DCAA).




BITESIZE 2: Small Claims Auto-Settlement (SCAS) Proof of Concept 

27 May 2020

The Proof of Concept is intended to demonstrate the advantages of automating small and repeated settlement transactions following determination of coverage.
Materials: Download SCAS slides   

BITESIZE 3: Gemini - Expert appointment, fee processing and spend analysis

03 June 2020

An update on Phase 2 (summer delivery) functional and service components that deliver expert and budget management, expense monitoring, reporting of spend and expert payment.
Materials: Gemini FAQ

BITESIZE 4: Project Chorus

28 May 2020

A brief update on the Chorus Project, followed by an open-house Q&A session.
Materials: Chorus - what are the key things happening that you need to know?


BITESIZE 5: DA SATS - The Top 5 Things You Need to Know Right Now

10 June 2020
Materials: Download DA SATS slide    


BITESIZE 6 : Vitesse - Busting the Myths 

16 June 2020

Materials: Download slides  


BITESIZE 7: Future @ Lloyd’s – a focus on Claims  

14 July 2020

A deep dive on FAL claims, to inform the market of key decisions that have been made during lockdown and the changes/priorities that have been considered to the overall plan to best inform Q3 and Q4 deliverables.
Materials: Download Futere @ Lloyd's slides   

Contact us

Lee Elliston
Claims Director

Tim Bowling
Senior Executive, Claims

Clare Knight 
Consultant, Delegated Authority

Chloe Rees
Executive Secretary, Claims

James Wilson
Senior Executive, Claims

Shanaz Ferreira-Cooper 
Technical Executive, Claims

Carla Wise
Delegated Authorities & Claims Operations Manager