Business Operations Academy

The Business Operations Academy is dedicated to supporting technical and commercial knowledge for individuals in operations functions plus underwriters and claims adjusters wishing to enhance their knowledge of business operations related topics.

In conjunction with our virtual academy, the Business Operations Academy provides a suite of offerings and events. Development is provided at different levels allowing for ease of access to learning aligned to role level and experience.


Visit the Virtual Academy for full programme details, including availability, dates, cost and online booking.
Note: Access is for LMA members only (login required).


  • Delegated Authority
  • Essentials of Finance
  • Finance for Non-Finance Managers
  • Foundation in Operational Excellence
  • Global Macro Economics
  • Introduction to Financial Crime
  • Introduction to the Lloyd’s and London Marketplace
  • The Insight Series: Powered by EY
    - Sustainability in the London Market


  • Operations Management Business Simulation

  • Syndicate Business Planning


  • INED Programme
  • INED Alumni.

Note: Access is for LMA members
only (login required).