Business Operations Academy

The Business Operations Academy focuses on technical and commercial knowledge for individuals in operations functions plus underwriters and claims adjusters wishing to enhance their knowledge of business operations related topics.

In conjunction with our virtual academy, the Business Operations Academy offers events aligned to a Business Operations Pathway. The Pathway comprises of four levels of knowledge: Foundation, Intermediate, Advanced and Expert allowing for ease of access to learning aligned to role level and experience.


Visit the Virtual Academy for full programme details, including availability, dates, cost and online booking.
Note: Access is for LMA members only (login required).


  • Delegated Authority
  • Early Talent Programme – Working in the Lloyd’s Market
  • Foundation in Operational Excellence
  • Global Macro Economics
  • Introduction to Financial Crime
  • Introduction to the Lloyd’s and London Marketplace
  • KPMG webinar series
  • LMA EY Insight Series


  • Operations Management Business Simulation
  • Working in the Lloyd’s Market for Professionals

  • Syndicate Business Planning


  • INED Programme
  • INED Alumni.

Note: Access is for LMA members
only (login required).