Business Operations Academy

The Business Operations Academy is a dedicated offering for technical and commercial development for individuals in operations functions plus underwriters and claims adjusters wishing to enhance their knowledge of business operations related topics.

In conjunction with our virtual academy, the Business Operations Academy provides a suite of offerings and events. Development is provided at different levels allowing for ease of access to learning aligned to role level and experience.


Visit the Virtual Academy for full programme details, including availability, dates, cost and online booking.
Note: Access is for LMA members only (login required).


  • Operational Resilience: An Overview
  • Introduction to Insurance Innovation
  • Introduction to Lloyd's and London Marketplace


  • Operational Resilience: Selecting & Mapping IBS
  • Operational Resilience: Analysis of an IBS

All Levels

  • Global Macro Economics
  • Essentials of Finance
Note: Access is for LMA members
only (login required).