Useful Information

Aviation Claims

• CTP Guidelines for Aviation
• FDO Best Practice Guidance
• SCAP: Best Practice Document for Aviation Handlers
• Broker Guidance

Single Claims Agreement Party (SCAP)

To view the following visit our SCAP Page: 

• videos of online SCAP sessions
• presentation slides
• Q&A document
• SCAP Guidance.

Electronic Claims File (ECF)

All ECF information can be accessed from the ECF website.

LMA Guide to Claims

'LMA Guide to Claims’ has been produced to provide members with an overview of current claims processes and related claims activity: Download LMA Guide to Claims (February 2019) .