Useful Information

Aviation Claims

Single Claims Agreement Party (SCAP)

To view the following visit our SCAP Page

  • videos of online SCAP sessions
  • presentation slides
  • Q&A document
  • SCAP Guidance.

Electronic Claims File (ECF)

All ECF information can be accessed from the ECF website.

LMA Guide to Claims

'LMA Guide to Claims’ has been produced to provide members with an overview of current claims processes and related claims activity: Download LMA Guide to Claims (February 2019) .

Contact us

Lee Elliston
Claims Director

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Carla Wise
Delegated Authorities & Claims Operations Manager

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Tim Bowling
Senior Executive, Claims

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James Wilson
Senior Executive, Claims

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Shanaz Ferreira-Cooper 
Technical Executive, Claims

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