Lloyd's Market Association Bulletin

LMA16-027-SB  |  06 June 2016            

LMA Guide to Claims: Lloyd's and London Market Claims Activity

The latest issue of the 'LMA Guide to Claims’ and the accompanying glossary is now available to download: 

This Guide is produced to provide members with an overview of current claims processes and related claims activity. It is aimed at individuals with limited knowledge of, and involvement in, these subjects and is high level and non-technical.

The guide includes an overview of: 
  • current market initiatives
  • change and process activities within claims
  • the different market and sector groups
  • London Market Target Operating Model (TOM).

It also contains signposts to additional resources for LMA members looking for more detailed information on topics of interests. Members will be required to log on to access this information.

Along with the recently published LMA Guide to London Market Processing, this Guide and the related Glossary can be accessed from the LMA Guide Library.

If you have any suggestions on potential improvements to this publication, please contact Sharyn Butcher: sharyn.butcher@lmalloyds.com.


Sharyn Butcher
Senior Executive, Claims