UK Property Cyber Clauses

03 Dec 19 | The LMA has been working on behalf of its members to draft model clauses which assist the market in providing clarity of cyber coverage under first-party property damage policies.

Digitising claims to drive customer-centricity

02 Dec 19 | LMA's Head of Claims Lee Elliston explains how digitising claims can drive customer centricity.

Continued collaboration critical to the Future at Lloyd’s

28 Nov 19 | Paul Davenport discusses the essential role that collaboration between Lloyd’s, the LMA’s members, and distribution partners will play in ensuring the successful implementation of the Future at Lloyd's Blueprint.

Interim Guidance on the potential 'expiry' of TRIA on 31 December 2020

22 Nov 19 | LMA has issued guidance for policies renewing on/after 01 January 2020

Gemini - Digital Expert Management & Settlement - Phase II

20 Nov 19 | Gemini, the Claims Expert Management platform, will now move in to a final phase of delivery, building on phase I and the original deliverable of obtaining visibility of expert spend and usage at a carrier and market level.

Change of Lloyd's suggested/default service of suit agent in USA

19 Nov 19 | This Bulletin details LMA's response following Lloyd's Bulletin Y5262 advising of a change to the Lloyd's suggested/default service of suit agent in USA.

Updated: Insurance Distribution Directive endorsement

13 Nov 19 | The LMA5312, dealing with the allocation of insurance distribution directive (IDD) product governance responsibilities between managing agents and coverholders has been updated, with the reference LMA5312A.

Property and Marine Cyber Clauses

13 Nov 19 | The LMA has drafted model clauses which assist the market in providing clarity of cyber coverage under first-party property damage policies.

Delegated claims oversight - publication of delegated claims audit deliverables

08 Nov 19 | In September of 2018, we outlined a programme of work that we would be undertaking in relation to delegated claims (LMA18-043-TH), and provided an update on the programme in December 2018 (LMA18-052-TH) and 20 March 2019 (LMA19-011-TH) to carriers an

Write-Back October 2019

01 Nov 19 | It is the most successful modernisation project of the last five years, handling in excess of 1.5 million claims messages a month. It also responds to the key and future principles of Future at Lloyd’s.

What Future at Lloyd's means for Claims

01 Nov 19 | At the LMA we recognise that this is a critical time for Lloyd’s, the market and our members, the release of blueprint one says as much.

SCAP - EEA slip leads

21 Oct 19 | This bulletin sets out the positions of Lloyd’s Brussels and other European Economic Area (EEA) insurers under the Single Claims Agreement Party (SCAP) protocol.

COOs discuss Blueprint at lively LMA Forum

15 Oct 19 | Operations Director Rob Myers talks about the wide-ranging discussion hosted by LMA about Blueprint One with the market’s operations community.

Claims > Evolution not disruption: skills, process and technology

08 Oct 19 | LMA's Head of Claims Lee Elliston explains how organisations can prepare for a modernised claims model.

LMA welcomes Future at Lloyd's Blueprint

30 Sep 19 | The LMA has welcomed the launch of Blueprint One, which provides the latest strategic thinking from Lloyd’s around six ideas, first set out in their Prospectus, alongside a phased execution plan.

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