LMA Guide to Claims

'LMA Guide to Claims’ has been produced to provide members with an overview of current claims processes and related claims activity.

The guide includes an overview of: 

  • current market initiatives
  • change and process activities within claims
  • the different market and sector groups
  • Lloyd’s and the market modernisation programme.

It also contains signposts to additional resources for those looking for more detailed information on topics of interests and a glossary of terms and acronyms.

Download the guide



LMA Guide to Claims (April 2017)

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Shanaz Ferreira-Cooper 
Technical Executive, Claims

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If you have any feedback or suggestions on potential improvements to this publication, please contact Sharyn Butcher.