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Market Processes

LMA's business process activities are co-ordinated by the Market Processes Committee (MPC). MPC is populated by CEOs and other senior individuals from Member firms. Further information about the work of MPC and its sub-groups and working parties is available below.  

Current and future requirements

The LMA is committed to supporting the development of efficient and cost-effective business processes in the Lloyd's market. This covers both current and future requirements through a variety of channels:

  • active participation in London's market modernisation agenda to ensure that LMA members exercise influence over the changing process environment
  • ensuring that Members are kept abreast of the “business as usual” and modernisation landscape and taking Members' feedback
  • overseeing Xchanging’s performance for the premium, policy and claims processing services provided to Members
  • working with Xchanging to develop and enhance those services.

Bluffers Guide to Market Modernisation

The Bluffers Guide to Market Modernisation, reissued periodically, provides an overview and status for all modernisation activity. A PDF copy of the Guide can be downloaded from the link below:

Bluffers Guide to Market Modernisation

Genesis

Further information on Genesis can be found here.

Keeping up to date

There are a number of means by which the LMA can assist you in keeping up to date:

  • Background information is available on Central Services Refresh (formerly Project Darwin)
  • The Market Processes calendar provides an at a glance view of key events and meetings that may be of interest to process practitioners
  • newsletter covers a wide range of topics of interest to market operations and modernisation practitioners 
  • Our "Where do I look for...?" webpage provides links to key pages on both the LMA and other relevant websites
  • Operational updates provide market operations staff with notice of operational changes
  • A page of useful documents
  • The newsletter and operational updates are distributed via our mailing list. If you wish to be added to the mailing list, you can subscribe here.

The Market Processes team

Rob Gillies Rob Gillies
Director, Market Processes

Peter Griggs Peter Griggs
Head of IT

Peter Holdstock Peter Holdstock
Senior Executive, Market Processes

Keith Welch Keith Welch
Senior Executive, Market Processes

Louise Maisey Louise Maisey 
Executive Secretary