LMA appoints Charles Taylor to manage new TPA Database service

Following a tender process, the LMA's Binding Authority Claims Group (BACG) has appointed Charles Taylor Insurance Services (CTIS) to develop and manage a third party claims administrators' database.

The new TPA Central Database is designed to reduce multiple information requests from managing agents, enhance governance and increase efficiency around the collection and validation of generic operational information.

The new database is scheduled to go live in March 2014 and access will be available to all managing agents, TPAs and Lloyd's.

The BACG working group wanted to establish a central database to store TPA generic information and documents. They were particularly impressed with CTIS' approach to the implementation and introduction of the service, their pricing structure and database solution. CTIS's new TPA Central Database will greatly increase efficiency, reduce multiple requests to TPAs from the market for information and improve due diligence and the audit processes.

For further information, please contact Robert Gregg, Manager, Claims: robert.gregg@lmalloyds.com / 020 7327 8404.


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LMA Bulletin

Date: 19 November 2013

From: Manager, Claims

Ref: LMA13-029-RG