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SCAP one year in

Various dates in March 2019


All claims practitioners within carriers and brokers.


The Single Claims Agreement Party (SCAP) went live in 2018. Since go-live, we have analysed the usage of SCAP within the London Market and identified the most common trends and behavioural patterns that hinder the benefits that SCAP delivers for organisations.

‘SCAP refresher’ sessions are designed for claims practitioners who are currently handling SCAP claims, wishing to improve their knowledge and leverage recent changes and improvements in the operational process.

The sessions will be interactive and will be divided into concise learning elements that identify solutions to common trends and lessons learnt.

Attendees will benefit from:

  • recent changes in the operational process and how to leverage the full benefits of SCAP
  • an introduction to robotics and automation within SCAP that will reduce touchpoints in the claims handling process.


To ensure all claims practitioners are able to make the most out of SCAP, the sessions will also be available via webinar.

Each session will run for one hour and there will be plenty of opportunity for questions and discussion among attendees.

The London sessions will be held in the LMA Presentation Room, Suite 426, Gallery 4, Lloyd's, London EC3M 7HA and will be available via webinar.

If you would like to register, please select ONE of the sessions below:

London sessions  Webinars 
 Monday 11 March - 15.30 - 16.30  Monday 11 March - 15.30 - 16.30
 Tuesday 12 March - 15.00 - 16.00   Tuesday 12 March - 15.00 - 16.00


Contact us

Sharyn Butcher
Senior Executive, Claims

Carly O'Connor
Executive Secretary, Claims